Legal

Terms of Service

These Terms govern your access to and use of Vodora's website, professional profiles, recruitment, verification, reference and related services. By creating an account or using Vodora, you agree to these Terms.

Last updated: August 2026

1. Using Vodora

You may use Vodora only for lawful professional, recruitment, employment and business purposes. You must not use Vodora to:

  • Misrepresent your identity or professional history
  • Create fraudulent profiles
  • Submit fabricated references
  • Impersonate another person or organisation
  • Harass other users
  • Circumvent platform security
  • Scrape protected information without authorisation
  • Introduce malicious software
  • Access accounts or information without permission
  • Use Vodora for unlawful discrimination or prohibited activity

2. Accounts

You are responsible for maintaining the security of your account and credentials.

You must provide accurate information when creating and maintaining an account.

You must promptly notify Vodora if you believe your account has been compromised.

3. Professional Information

Users are responsible for information they provide through Vodora. You must not knowingly provide materially false or misleading information concerning:

  • Employment
  • Qualifications
  • Experience
  • Skills
  • Certifications
  • Identity
  • References
  • Professional achievements

Vodora may restrict, flag, suspend or remove information or accounts where fraud, misrepresentation or abuse is reasonably suspected.

4. User Content & Publishing

Vodora may allow users to create, upload, publish or share articles, posts, images, videos, documents, portfolio materials, comments and other content ("User Content").

Users retain ownership of intellectual-property rights they hold in their User Content.

By submitting User Content to Vodora, users grant Vodora a non-exclusive, worldwide licence to host, store, reproduce, display and technically process that content as reasonably necessary to operate and provide Vodora's services.

Users are responsible for ensuring that they have the rights and permissions necessary to publish or share their content.

Users must not publish or upload content that:

  • Infringes copyright, trademark, privacy or other third-party rights
  • Contains confidential information they are not authorised to disclose
  • Is fraudulent or materially misleading
  • Is unlawful, defamatory, threatening, harassing or discriminatory
  • Contains malicious software or harmful code
  • Impersonates another person or organisation
  • Promotes unlawful activity
  • Otherwise violates Vodora policies or applicable law

Vodora may restrict, remove or disable access to content where reasonably necessary to protect users, enforce platform policies or comply with applicable law.

5. References

References should represent genuine professional relationships and experiences. Users must not:

  • Fabricate references
  • Impersonate referees
  • Manipulate reference responses
  • Provide materially misleading reference information
  • Circumvent verification controls

Vodora may investigate suspicious reference activity and restrict accounts where misuse is identified.

6. Verification Services

Vodora may provide or facilitate verification of professional information. Verification may include areas such as:

  • Contact information
  • Employment
  • References
  • Education
  • Qualifications
  • Identity
  • Right-to-work information
  • Background screening where available

Some verification services may be performed by independent third-party providers.

A verification status indicates the result of the applicable verification process and should not be interpreted as a guarantee of a person's future performance, conduct, suitability or employment outcome.

7. Trust Scores & Verification Indicators

Vodora may provide Trust Scores, verification badges, verification indicators or other professional trust signals designed to assist users in assessing professional information.

These signals may take into account verified information, references, profile information, consistency checks and other relevant factors.

Trust Scores and verification indicators are informational tools. They do not guarantee a person's performance, character, competence, suitability, reliability, future conduct or employment outcome. Recruiters, employers and other users remain responsible for their own professional, recruitment and hiring decisions.

Vodora may update its scoring and verification methodologies as its services develop.

8. Communications & Messaging

Vodora may provide messaging, notifications, interviews, meetings and other communication functionality.

Users must use Vodora communication services professionally and lawfully.

Vodora communication services must not be used for spam, harassment, fraud, threats, unsolicited bulk messaging, illegal activity, platform manipulation or other prohibited conduct.

Vodora may process communications where reasonably necessary to operate the service, investigate reported abuse, maintain platform security, resolve marketplace disputes or comply with applicable legal obligations, subject to applicable privacy requirements.

9. AI-Assisted Features

Vodora may provide AI-assisted functionality relating to profiles, content creation, matching, recruitment, recommendations, verification support and other platform services.

AI-generated or AI-assisted information may contain errors or incomplete information.

Users remain responsible for reviewing information before publishing it, relying upon it or using it to make decisions. AI-generated or AI-assisted content is not considered independently verified by Vodora unless expressly identified as verified.

Recruiters and employers should not rely solely on automated or AI-generated recommendations when making significant employment decisions.

10. Additional Agreements

Certain Vodora services are subject to additional agreements depending on how the platform is used.

Users offering Professional Services through Vodora are subject to the Freelancer Services Agreement.

Recruiters, employers, hiring managers, organisations, company administrators, purchasers of Professional Services and other business-side users may be subject to the Business & Client Services Agreement.

These additional agreements form part of the user's agreement with Vodora when the applicable services are used.

Where a service-specific agreement conflicts with the general Terms regarding that particular service, the service-specific agreement applies to the extent of that conflict.

11. Recruiters and Organisations

Recruiters and organisations using Vodora are responsible for:

  • Using candidate information lawfully
  • Maintaining appropriate authority to access candidate information
  • Respecting candidate permissions
  • Complying with applicable employment, recruitment, discrimination and privacy laws
  • Maintaining the security of their accounts
  • Using verification information appropriately

Vodora does not make hiring decisions on behalf of employers unless expressly stated as part of a particular service.

12. Jobs and Opportunities

Vodora may enable organisations to publish employment opportunities. The organisation posting a job is responsible for the accuracy and legality of the advertisement. Vodora does not guarantee:

  • Employment
  • Candidate suitability
  • Job availability
  • Interview selection
  • Placement
  • Accuracy of information supplied by third parties

13. Professional Services Marketplace

Where Vodora enables users to offer or purchase professional services, users are responsible for accurately describing services and meeting their contractual obligations.

Additional marketplace, payment, dispute or transaction terms may apply to these services.

Users offering Professional Services through Vodora are additionally subject to the Freelancer Services Agreement.

Businesses and clients purchasing Professional Services through Vodora are additionally subject to the Business & Client Services Agreement.

14. Payments

Certain Vodora services may require payment. Payments may be processed by third-party payment providers.

Applicable prices, fees, subscriptions and transaction charges will be disclosed before purchase or otherwise agreed with the customer.

15. Integrations and Third-Party Services

Vodora may integrate with:

  • Applicant Tracking Systems
  • Recruitment platforms
  • Verification providers
  • Payment providers
  • Communication services
  • Other third-party applications

Third-party services may be subject to their own terms and privacy policies. Vodora is not responsible for third-party services outside its reasonable control.

Business use of Vodora's APIs, ATS integrations, widgets, webhooks, browser extensions and other integration functionality may additionally be governed by the Business & Client Services Agreement and applicable technical documentation.

16. Intellectual Property

Vodora's software, platform, branding, interfaces, original content and technology are owned by or licensed to Vodora and are protected by applicable intellectual property laws.

Users retain applicable rights to information and content they submit to Vodora. Users grant Vodora the rights reasonably necessary to host, process and display that information for the purpose of providing the requested services.

17. Platform Availability

Vodora aims to provide reliable services but does not guarantee uninterrupted or error-free operation. Services may occasionally be unavailable due to:

  • Maintenance
  • Security requirements
  • Infrastructure failure
  • Third-party service disruption
  • Events outside Vodora's reasonable control

18. Suspension and Termination

Vodora may restrict or suspend access where reasonably necessary because of:

  • Breach of these Terms
  • Fraud
  • Security threats
  • Illegal activity
  • Misuse of the platform
  • Non-payment of applicable charges

Users may close their accounts subject to applicable contractual and data-retention requirements.

19. Disclaimers

Vodora provides professional trust, verification and recruitment technology.

Verification information is intended to assist decision-making and does not constitute a guarantee of employment suitability, performance, character or future conduct. Recruitment and employment decisions remain the responsibility of the relevant recruiter or employer.

20. Limitation of Liability

To the extent permitted by applicable law, Vodora's liability is limited in accordance with applicable contractual and statutory requirements.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including applicable rights under Australian consumer law.

21. Changes to These Terms

Vodora may update these Terms to reflect changes to its services, business or legal requirements.

Material changes will be communicated where required.

22. Governing Law

These Terms are governed by the laws applicable to Vodora's contracting Australian entity, subject to any mandatory rights available under applicable law.

23. Contact

Questions concerning these Terms can be directed to the Vodora Legal team at legal@vodora.com.

Questions?

Contact the Vodora Legal team.

legal@vodora.com