Privacy Policy

Depending on how you use Vodora, we may collect information including:

Account information

• Name
• Email address
• Telephone number
• Account credentials
• Profile photograph
• Location
• Account preferences

Professional information

• Employment history
• Job titles
• Professional experience
• Education
• Qualifications
• Skills
• Certifications
• Professional achievements
• Resume or CV information
• Portfolio and professional profile information

Reference information

• Referee name
• Professional relationship
• Organisation
• Job title
• Contact information
• Reference responses
• Verification information associated with a reference

Recruitment information

• Job applications
• Candidate profiles
• Job preferences
• Recruiter interactions
• Interview or recruitment workflow information
• Information provided by recruiters and organisations using Vodora

Verification information

Where verification services are used, we may process information required to verify professional information, identity, employment, qualifications, references or other credentials.

Some verification services may be provided by third-party verification providers. Where applicable, their privacy terms may also apply.

Marketplace and transaction information

Where Vodora marketplace or paid services are used, we may process information relating to services, orders, contracts, transactions and payments.

Technical and usage information

• IP address
• Browser and device information
• Login activity
• Pages viewed
• Application interactions
• Security events
• Approximate location derived from technical information
• Cookie and similar technology information

Vodora may use personal information to:

• Create and operate user accounts
• Provide professional profiles
• Collect and manage references
• Verify professional information
• Enable candidates to share information with authorised parties
• Provide recruitment and job-related functionality
• Operate professional-services functionality
• Process transactions
• Provide customer support
• Detect fraud, abuse and security threats
• Maintain platform security
• Improve Vodora products and services
• Communicate service information
• Comply with applicable legal obligations

References are treated as protected professional information.

Reference visibility depends on the relevant Vodora sharing permissions and product workflow.

Candidates and authorised users should only request, provide or share references where they have the appropriate authority to do so.

Vodora is designed to give candidates visibility and control over the sharing of their professional information.

Recruiters and organisations may access candidate information where authorised through Vodora's platform, sharing functionality, recruitment workflow or other applicable permission.

Certain information may have different visibility settings depending on the service being used.

Vodora may share information with:

• Users you authorise
• Recruiters and organisations participating in authorised recruitment workflows
• Service providers supporting Vodora
• Verification providers where a verification service is requested
• Payment processors where payment services are used
• Infrastructure and technology providers
• Professional advisers where necessary
• Government or regulatory authorities where legally required

Vodora uses third-party technology and service providers to operate the platform. These may include providers supporting:

• Cloud hosting
• Databases
• Authentication
• Content delivery and security
• Email delivery
• Payment processing
• Verification services
• Analytics and monitoring

Current information about relevant providers may be made available through the Vodora Trust Centre .

Vodora uses technical and organisational controls designed to protect information against unauthorised access, alteration, disclosure or destruction. These controls may include:

• Encryption in transit
• Encryption at rest through infrastructure providers
• Authentication controls
• Role-based access controls
• Database-level access policies
• Organisation-level data isolation
• Audit logging
• Security monitoring
• Controlled administrative access
• Backup and recovery procedures

Vodora retains personal information for as long as reasonably required to provide services, maintain legitimate business records and satisfy applicable legal, contractual and regulatory requirements.

Retention periods may differ depending on the type of information and service involved. Self-serve account deletion is scheduled 30 days after you request it; you may cancel during that period. Billing and invoice records may be retained after final deletion where required for finance and legal obligations.

Depending on your location and applicable law, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion (a 30-day cooling-off period applies; you can cancel until deletion)
• Obtain a copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Lodge a complaint with an applicable privacy authority

Some information may need to be retained where required by law or legitimate business obligations.

Vodora may use service providers operating in multiple countries.

Where personal information is processed internationally, Vodora takes reasonable steps to use appropriate contractual, technical and organisational safeguards where required.

Vodora is intended for professional and employment-related use and is not designed for young children.

Where age restrictions apply under relevant law or particular Vodora services, users must satisfy those requirements.

Vodora may update this Privacy Policy as our services, technology or legal obligations change.

The latest version will be published on this page with an updated revision date.

For questions or requests relating to privacy, contact the Vodora Privacy Team at privacy@vodora.com.